Pacific Villas Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Pacific Villas Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.5

61 reviews

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Profile photo of K Christopher
K Christopher on Google
3 days ago

Staff – EXCELLENT Facility- Safe & Clean Food – Still sorting that out 🤷 PT/OT – Invested in patients recovery 💯 Highly recommend for post hospitalization rehabilitation.

Profile photo of Bob Kahle
Bob Kahle on Google
4 days ago

Need better signage directing you to secound floor rooms💥

Profile photo of Julia Padilla
Julia Padilla on Google
6 days ago

Very welcoming, helpful smiles all around. Truly a comforting experience while visiting my mother.

Profile photo of Brian Wilson
Brian Wilson on Google
12 days ago

I have not been a patient there but my wife is currently a patient. Her experience with the OT and PT has been excellent but her experience with diet is very mixed – she is a vegetarian but is only served chicken with her lunch or dinner.

Profile photo of Silvia Peters
Silvia Peters on Google
19 days ago

This is a top notch proffesional facility, great physical therapy, speech therapy, wonderful staff, clean, and beautiful new facility.

Business response 38 days ago

Hi, Silvia. We really appreciate you taking the time to leave a review! Thank you!
Profile photo of Jerilee Davis
Jerilee Davis on Google
29 days ago

This facility is absolutely beautiful, and the staff is so kind and loving!!

Profile photo of Christi Woods
Christi Woods on Google
29 days ago

Clean facility, generally attentive staff. Need some foodservice improvements. Microwave and refrigerator access for patients, digital menu choices and alternate menu options access via phone. Utilize Alexa for communication from rooms to nurses stations would be awesome.

Profile photo of Alex
41 days ago

Almost killed my family member. They sent him to the hospital from neglect. Do NOT send your loved ones here! They couldn’t follow dietary restrictions, safe swallowing restrictions or adequate care. They are severely understaffed and have to hire temporary workers who know NOTHING about the patients. I won’t be surprised if they lose their license when they try and get certified

Profile photo of Mary Lee Morgan
Mary Lee Morgan on Google
42 days ago

Business response 38 days ago

Thank you so much, Mary, for taking the time to leave a review! Respectfully, Pacific Villas Team
Profile photo of Patrick Prudhomme
Patrick Prudhomme on Google
51 days ago

Facility was very clean and smelled nice. Quiet and very open areas . Halls had wonderful natural light . Rooms we nice. Very modern looking facility.

Business response 38 days ago

Hi, Patrick. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Teresa Suarez
Teresa Suarez on Google
58 days ago

I have a friend who is currently in the facility. From the moment you walk in and signing in, they are welcoming and helpful. While there she was checked on by staff to see if she needed anything. She likes her therapist who is trying to get her back on her feet! It feels like a place of healing!

Business response 38 days ago

Hi, Teresa. Thank you so much for rating your experience with us so highly!
Profile photo of Pharbourz
Pharbourz on Google
2 months ago

I was visiting my dear friend. I was very impressed with the staff and their helpfulness and kind attitudes! Beautiful facility!

Business response 4 months ago

Thank you for sharing your kind words about our staff’s helpfulness and courteous manner during your visit. We truly appreciate your feedback and are glad we could make your experience positive!
Profile photo of martin porter
martin porter on Google
2 months ago

Business response 38 days ago

Hi, Martin. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Profile photo of Jeff Hooker
Jeff Hooker on Google
2 months ago

My wife’s mother stayed at Pacific Villas Post Acute for approximately two months following a month-long hospitalization, and our family could not be more grateful for the exceptional care she received during her recovery. The level of medical care, physical therapy, and personal attention was outstanding. Dr. Gammada was exceptional, not only in the care provided to her mother, but also in the way he communicated with my wife directly. He consistently provided timely, detailed updates about her condition, treatment, and progress, which gave our family tremendous confidence and peace of mind throughout her stay. Emmy, the head nurse, was also incredible. She was always accessible, responsive, and compassionate, and became a trusted point of contact for our family. Knowing we could always reach her made an enormous difference. What truly stood out about Pacific Villas Post Acute was how personalized and individualized the care felt. Every single person, from the greeter and security staff to the caregivers, nurses, therapists, and medical staff, treated not only my mother-in-law with warmth and respect, but also every member of our family who visited her. And finally, the facility itself is beautiful. It is modern, exceptionally clean, welcoming, and warm … a place that genuinely feels focused on healing and dignity. We are deeply appreciative of everyone at Pacific Villas Post Acute for the care, professionalism, and compassion shown to my wife’s mother and our family.

Business response 38 days ago

Jeff, Thank you so much for taking the time to share your family’s experience. Reading reviews like this means the world to our team. We are honored that you entrusted us with your mother-in-law’s care during such an important stage of her recovery journey. Providing exceptional clinical care is always our goal, but what means even more to us is knowing that your family felt informed, supported, and cared for every step of the way. Thank you for recognizing Dr. G, Emi, and the many team members who contributed to her recovery. We will be sure to share your kind words with them. Our team works hard to create an environment where residents are treated with dignity, compassion, and individualized attention, and it is incredibly rewarding to know that this was reflected in your experience. On behalf of everyone at Pacific Villas Post Acute, thank you for your trust, your thoughtful feedback, and the opportunity to be part of your family’s healing journey. We wish your mother-in-law continued health, happiness, and success in her recovery. Warmly, The Pacific Villas Post Acute Team
Profile photo of Pampie September
Pampie September on Google
2 months ago

Very clean and very nice wide room

Business response 38 days ago

Hi, Pampie. We appreciate the rating, and are glad we could provide you with a positive experience!
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angie ihlenfeld on Google
3 months ago

Clean, professional staff, good care

Business response 38 days ago

Hi, Angie. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Melanie Vare
Melanie Vare on Google
3 months ago

My dad recovered here for a week and the experience was very nice! Gorgeous new facility and friendly & excellent staff.

Business response 38 days ago

Hi, Melanie. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Bill Dabbs
Bill Dabbs on Google
3 months ago

My wife came here from an extensive stay at an acute care rehab hospital where there was minimum pt and ot. Pacific Villas is just the opposite. Their pt and ot personal are dedicated to getting her strength and stamina level to the point of returning home. The facility is brand new with all the latest amenities. The staff is excellent and invested in their patients. My wife said it was like coming to a country club. We both highly recommend Pacific Villas.

Business response 38 days ago

Bill, Thank you, Bill, for taking the time to share your experience. Your review captures exactly what we hope every patient and family feels during their stay with us—not just that they received great care, but that they felt supported, encouraged, and genuinely invested in. We are especially grateful for your recognition of our therapy team. Helping patients regain the strength and confidence to return home is why we do what we do, and knowing your wife experienced that level of dedication means so much to us. And while we love hearing compliments about our beautiful facility, it’s our team members who truly make Pacific Villas what it is. Your wife’s “country club” comparison still brings a smile to our faces! Thank you again for trusting us with her recovery. We wish you both continued health, happiness, and many wonderful days ahead. With gratitude, Pacific Villas Post Acute
Profile photo of J Collins
J Collins on Google
3 months ago

Very professional and polite.

Business response 38 days ago

Hi, J. Thank you so much for leaving us a stellar rating!
Profile photo of Lynda Daniels
Lynda Daniels on Google
3 months ago

Business response 38 days ago

Hi, Lynda. Thank you so much for rating your experience with us!
Profile photo of B G
3 months ago

I would strongly caution families before placing a loved one at Pacific Villas Post Acute. There appears to be a deeply troubling pattern at this facility involving vulnerable Medicare patients who are admitted for short-term rehab, allowed to exhaust their skilled Medicare days, and then, once a patient requires hospitalization or their coverage changes, families are suddenly told the facility “cannot take them back,” “does not accept Medicaid,” or “cannot accommodate long-term care.” This leaves elderly and medically fragile patients stranded in hospitals or scrambling for placement during some of the most stressful moments imaginable. Families should know: • California facilities like this are often required to evaluate readmission rights before simply refusing return. • Medicaid/Medi-Cal eligibility is frequently misrepresented to families who are unfamiliar with the system. • Patients are led to believe they have a stable care plan, only to find out they are being displaced once reimbursement changes. The issue is not one isolated discharge. It is the repeated acceptance of patients under one financial arrangement, followed by resistance once the patient becomes a longer-term responsibility. This kind of practice places profit over patient continuity of care. Please ask detailed questions before admitting your loved one here: * Will they accept Medi-Cal pending? * What is their exact readmission policy after hospitalization? * Are they willing to retain long-term custodial residents? * How many patients have been denied return after hospital transfer? Get every answer in writing. Too many families are finding out the hard way that the promises made at admission do not match the facility’s actions when a patient becomes financially inconvenient.

Business response 3 months ago

We appreciate your feedback and understand that healthcare transitions—especially those involving hospitalization—can often be complex and distressing for patients and families. We believe choosing a skilled nursing facility is an important decision, which is why we prioritize education and transparency to help families make the most informed decision possible. Through pre-admission discussions, facility tours (available 7 days a week), and ongoing communication, we strive to help families better understand the skilled nursing and rehabilitation process, insurance considerations, and discharge planning expectations before day one. Pacific Villas Post Acute specializes in short-term skilled nursing and rehabilitation services for patients recovering from hospitalization, illness, or surgery and is not licensed to provide long-term custodial care. All admission and readmission decisions are based on patient safety, clinical appropriateness, physician recommendations, and regulatory guidelines. We make every effort to communicate coverage limitations, payer requirements, and level-of-care considerations as early and clearly as possible with both hospital transitional care teams and families. Our team remains committed to providing compassionate, professional, and clinically appropriate care while supporting patients and families throughout their recovery journey. Respectfully, Pacific Villas Post Acute
Profile photo of Teresa Miller
Teresa Miller on Google
3 months ago

The front desk team is always kind, helpful and courteous. The rooms are kept clean, tidy and comfortable. EVERYONE from the reception desk, therapists, aides, nurses, doctors is truly about meeting the needs of the seniors, reflecting kindness, gentleness, patience and Spreading love throughout. There is always something fun and social to do should you want to partake. The chef does a great job with nutritional variety throughout the week. A great place for your loved ones.

Business response 38 days ago

Hi, Teresa. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Janice Valleskey
Janice Valleskey on Google
3 months ago

Food needs improvement

Business response 38 days ago

We are truly sorry to hear that your dining experience did not meet your expectations. Mealtime is such an important part of daily life. It’s a time for nourishment, connection, and comfort, and we want every resident to look forward to it. Our culinary team works hard to provide a variety of nutritious and delicious meals, and we take all feedback seriously to ensure we are meeting the needs of our residents. Please know that we are happy to listen to any specific concerns or preferences. We’d love the opportunity to discuss this with you further. Please reach out to us at (760) 842-7967.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.