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As you browse feedback about Pacific Villas Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.
All Reviews
61 reviews
Staff – EXCELLENT Facility- Safe & Clean Food – Still sorting that out 🤷 PT/OT – Invested in patients recovery 💯 Highly recommend for post hospitalization rehabilitation.
Need better signage directing you to secound floor rooms💥
Very welcoming, helpful smiles all around. Truly a comforting experience while visiting my mother.
I have not been a patient there but my wife is currently a patient. Her experience with the OT and PT has been excellent but her experience with diet is very mixed – she is a vegetarian but is only served chicken with her lunch or dinner.
This is a top notch proffesional facility, great physical therapy, speech therapy, wonderful staff, clean, and beautiful new facility.
Business response 38 days ago
This facility is absolutely beautiful, and the staff is so kind and loving!!
Clean facility, generally attentive staff. Need some foodservice improvements. Microwave and refrigerator access for patients, digital menu choices and alternate menu options access via phone. Utilize Alexa for communication from rooms to nurses stations would be awesome.
Almost killed my family member. They sent him to the hospital from neglect. Do NOT send your loved ones here! They couldn’t follow dietary restrictions, safe swallowing restrictions or adequate care. They are severely understaffed and have to hire temporary workers who know NOTHING about the patients. I won’t be surprised if they lose their license when they try and get certified
Business response 38 days ago
Facility was very clean and smelled nice. Quiet and very open areas . Halls had wonderful natural light . Rooms we nice. Very modern looking facility.
Business response 38 days ago
I have a friend who is currently in the facility. From the moment you walk in and signing in, they are welcoming and helpful. While there she was checked on by staff to see if she needed anything. She likes her therapist who is trying to get her back on her feet! It feels like a place of healing!
Business response 38 days ago
I was visiting my dear friend. I was very impressed with the staff and their helpfulness and kind attitudes! Beautiful facility!
Business response 4 months ago
Business response 38 days ago
My wife’s mother stayed at Pacific Villas Post Acute for approximately two months following a month-long hospitalization, and our family could not be more grateful for the exceptional care she received during her recovery. The level of medical care, physical therapy, and personal attention was outstanding. Dr. Gammada was exceptional, not only in the care provided to her mother, but also in the way he communicated with my wife directly. He consistently provided timely, detailed updates about her condition, treatment, and progress, which gave our family tremendous confidence and peace of mind throughout her stay. Emmy, the head nurse, was also incredible. She was always accessible, responsive, and compassionate, and became a trusted point of contact for our family. Knowing we could always reach her made an enormous difference. What truly stood out about Pacific Villas Post Acute was how personalized and individualized the care felt. Every single person, from the greeter and security staff to the caregivers, nurses, therapists, and medical staff, treated not only my mother-in-law with warmth and respect, but also every member of our family who visited her. And finally, the facility itself is beautiful. It is modern, exceptionally clean, welcoming, and warm … a place that genuinely feels focused on healing and dignity. We are deeply appreciative of everyone at Pacific Villas Post Acute for the care, professionalism, and compassion shown to my wife’s mother and our family.
Business response 38 days ago
Very clean and very nice wide room
Business response 38 days ago
Clean, professional staff, good care
Business response 38 days ago
My dad recovered here for a week and the experience was very nice! Gorgeous new facility and friendly & excellent staff.
Business response 38 days ago
My wife came here from an extensive stay at an acute care rehab hospital where there was minimum pt and ot. Pacific Villas is just the opposite. Their pt and ot personal are dedicated to getting her strength and stamina level to the point of returning home. The facility is brand new with all the latest amenities. The staff is excellent and invested in their patients. My wife said it was like coming to a country club. We both highly recommend Pacific Villas.
Business response 38 days ago
Very professional and polite.
Business response 38 days ago
Business response 38 days ago
I would strongly caution families before placing a loved one at Pacific Villas Post Acute. There appears to be a deeply troubling pattern at this facility involving vulnerable Medicare patients who are admitted for short-term rehab, allowed to exhaust their skilled Medicare days, and then, once a patient requires hospitalization or their coverage changes, families are suddenly told the facility “cannot take them back,” “does not accept Medicaid,” or “cannot accommodate long-term care.” This leaves elderly and medically fragile patients stranded in hospitals or scrambling for placement during some of the most stressful moments imaginable. Families should know: • California facilities like this are often required to evaluate readmission rights before simply refusing return. • Medicaid/Medi-Cal eligibility is frequently misrepresented to families who are unfamiliar with the system. • Patients are led to believe they have a stable care plan, only to find out they are being displaced once reimbursement changes. The issue is not one isolated discharge. It is the repeated acceptance of patients under one financial arrangement, followed by resistance once the patient becomes a longer-term responsibility. This kind of practice places profit over patient continuity of care. Please ask detailed questions before admitting your loved one here: * Will they accept Medi-Cal pending? * What is their exact readmission policy after hospitalization? * Are they willing to retain long-term custodial residents? * How many patients have been denied return after hospital transfer? Get every answer in writing. Too many families are finding out the hard way that the promises made at admission do not match the facility’s actions when a patient becomes financially inconvenient.
Business response 3 months ago
The front desk team is always kind, helpful and courteous. The rooms are kept clean, tidy and comfortable. EVERYONE from the reception desk, therapists, aides, nurses, doctors is truly about meeting the needs of the seniors, reflecting kindness, gentleness, patience and Spreading love throughout. There is always something fun and social to do should you want to partake. The chef does a great job with nutritional variety throughout the week. A great place for your loved ones.
Business response 38 days ago
Food needs improvement
Business response 38 days ago
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