Pacific Villas Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Pacific Villas Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.3

81 reviews

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Profile photo of Jim Mills
Jim Mills on Google
11 hours ago

New facility with very friendly staff. Could do better on communicating family representative on treatment plan and more frequent care conferences.

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Erendira Beltran on Google
9 days ago

No bañan a la persona huele axila les llaman Durán demaciacido pañales sucios.

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Javier Ortega on Google
9 days ago

My friend is here and never take it a bath also the nurse and helpers you call and never come. You have to room to rooms to find it. I did not recommend here. It’s it’s not enough.

Profile photo of Linda
19 days ago

My elderly father is being well taken care of. I can leave there and feel comfort knowing the staff and all medical personnel are on it! Also very welcoming and accommodating. Thankyou. God bless them all

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Fe jimenez on Google
21 days ago

Today 10/12, the service is a lot better. Praises to Amanda, Lulu, Amy, Tania, who were very attentive to her needs. They were also very pleasant when talking to her. Her therapists Ana and Maila were also very good.

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Roberto hernandez on Birdeye
24 days ago

I’m one of the private caregiver who taking care of one resident here @ pacific villa. There’s one caregiver here. Here name is Amanda she doesn’t know or doesn’t like to take care of my client who are paying resident here. She never cleaned her up properly just to turned her. She is very rough and unprofessional caregiver doesn’t know how to respect the resident..

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Suzanne Howard on Google
27 days ago

The nursing staff is helpful, caring and attentive to patient needs. The front desk are welcoming and always greet you with a smile and friendly words. They make you feel welcomed. They seem to have a problem getting food from the kitchen to the floor and then passed out to the patient.. Sometimes the food is cold since there’s a delay in arrival and distributing the food since a nurse has to check the cart! Most meals are late. The times are not appropriate for senior citizens, especially when meals don’t come on time no one should be eating dinner at 9-10 at night. PT, OT and Speech are friendly and do explain what they are there for and what they are doing. Overall the place is new and decorated well and is kept clean every day even the cleaning staff is friendly and welcoming.

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Linda Ashbrook on Google
40 days ago

The facility is great. The staff is very good. My nurse grace was fantastic Melissa as well. The only problem I had is that too many people drop the ball not enough follow through including management half the time they had changed instructions without me knowing and I know I was there for a long time, but I must’ve had 10 different physical therapist. I felt twice I think that they don’t take any responsibility for that and I believe they should it has affected the whole outcome of the very serious back operation. I’m still reeling from The problems from the fall again I don’t see anyone taking responsibility for the problem if you’re $1500 a day the food was average or below cc was great. She works like a a little beaver always happy to help again sorry that they couldn’t communicate better with each other or with me. If this happens again, I will go for a private nursing home.

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Marianne Pearson-Poole on Google
40 days ago

My mom is happy here!!

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K. Carter on Google
47 days ago

The most professional skilled nursing facility I’ve ever been to!! It is beautifully decorated, clean, quiet & has an excellent staff from the reception to the medical team!! I’ve never seen a facility runs so smoothly & keep the patient care as number one like Pacific Villas does!! I am beyond impressed!! This is a top notch best facility in San Diego County!! A+++++⭐️⭐️⭐️⭐️⭐️

Business response 45 days ago

Hi, K.. We appreciate the kind words and are glad we could provide you with a positive experience!
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Betsy Michel on Google
47 days ago

Business response 45 days ago

Hi, Betsy. Thank you so much for rating your experience with us so highly!
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Barbara Grimes on Google
47 days ago

This is the most excellently managed recovery home for individuals that takes great pride in respecting the integrity and comfort of their patients with excellence I highly recommend it, and plan to go there if ever I have another surgery. I’ll also be happy to refer my friends. Respectfully, Dr Barbara Grimes Retired Cinical Psychologist Dean, Emeritus School of Behavioral Science California Southern University

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Jerry Aukuso on Google
49 days ago

The facility here is much better then the one my dad was previously in. Staff here are friendly and I would definitely recommend this place 😊

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Barry Penn on Google
59 days ago

Business response 55 days ago

Hi, Barry. Thank you so much for rating your experience with us so highly!
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Marilyn Hart on Google
2 months ago

This facility provides absolutely the best care of any hospital type facility there is available in the Oceanside Area. They offer 100% great teams of all medical staff, physical therapy, excellent food service and multiple fun activities available on a daily basis. I would like to especially single out Dr. Gammada who solved many of the issues I came in with, Sandra a wonderful nurse who was extremely attentive to my needs and Julia – a charge nurse who was so very sweet and caring toward her patients. If anyone in your familyis in need of this type of care – I would encourage you to take a tour.

Business response 2 months ago

Thank you so much, Marilyn, for taking the time to share such a thoughtful review. We’re honored by your kind words about our nursing, therapy, dining, and activities teams. We’ll be especially happy to share your recognition with Dr. Gammada, Sandra, and Julia! It means so much to know you felt cared for and supported during your stay. Thank you for trusting Pacific Villas with your recovery and for recommending us to others! With gratitude, Pacific Villas Post Acute
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Melisa M C on Google
2 months ago

They took special care with my mom with follow up care after hospital stay from a fall. Very nice place clean and sunny.

Business response 2 months ago

Thank you, Melisa, for trusting Pacific Villas with your mom’s recovery. We’re so glad she felt well cared for after her hospital stay and that you found our facility clean, bright, and welcoming. We truly appreciate your kind words and five-star review!
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Sherry Eames on Google
2 months ago

Went to visit a family member and every single staff member was so friendly. Even just in passing. The facility is beautiful and the patients seems so well taken care of.

Business response 2 months ago

Thank you, Sherry, for sharing this! We’re so glad you felt welcomed by our team during your visit. Creating a warm, friendly environment where patients feel genuinely cared for is exactly what we strive for at Pacific Villas. We truly appreciate your five-star review!
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Crystal Chambers on Birdeye
2 months ago

They dropped the ball on my loved ones care more than once. The last mess up was when the dr ordered that my LO be taken to the hospital and the transfer crew declined to transport her! We had to call for an ambulance ourselves. When my LO arrived in the hospital they had pneumonia in addition to the condition that needed hospitalization. If your loved one needs a lot of care I would not use this facility. I think if a patient was in their right mind and not far from recovery it would be a good place to be. The facility is beautiful, kept very clean and the staff were very nice. Therapy was great. I think the nurses are spread too thin and maybe their shifts are too long for this kind of work.

Business response 2 months ago

Crystal, thank you for taking the time to share your concerns. We sincerely apologize for the stress this experience caused you and your family during an already challenging time. We take concerns regarding changes in condition, communication, and hospital transfers very seriously. More importantly, we want to ensure that your concerns are heard. We would welcome the opportunity to speak with you directly, listen to your experience, and gain a better understanding of what transpired. Please reach out to us at (760) 842-7967 whenever you have a moment so we can connect with you personally. Thank you.
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Chinacat9000 Gmail on Birdeye
3 months ago

I am currently in/patient. The facility is new, nice and clean. Unfortunately, there appears to a large disorganization problem.

Business response 3 months ago

Thank you for taking the time to share your feedback. We’re glad to hear you’ve found our facility to be clean and welcoming. We also want to ensure that you feel supported and comfortable throughout your stay. Our care team is available to meet with you promptly to better understand your experience, address any concerns, and make any necessary improvements. Please don’t hesitate to reach out to us directly at (760) 842-7967 so we can connect with you right away. Thank you again for bringing this to our attention and for giving us the opportunity to improve your experience.
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suzi munnelly on Google
3 months ago

Business response 3 months ago

Hi Suzi. Thank you for taking the time to leave your review. We are glad to know you had a positive experience with us.
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Lisa Kalish on Google
3 months ago

My mother has stayed here several times. The facility is clean, well run and lovely. The people that work here are amazing. They are kind, attentive, friendly. I can’t say enough about the staff. I actually feel good when I have to leave mom at the end of the day because I know she will be taken care of like I take care of her. This is a safe, wonderful facility. I am happy to recommend it to anyone who needs post acute care.

Business response 3 months ago

Lisa, thank you for your thoughtful review and for continuing to trust Pacific Villas with your mother’s care. Being selected again is a great honor and a meaningful reflection of the confidence you have in our team. Thank you for recognizing the dedication, kindness, and attentiveness of our staff. It is truly our privilege to care for your mother and support your family. With gratitude, ~Pacific Villas Post Acute
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K Christopher on Google
3 months ago

Staff – EXCELLENT Facility- Safe & Clean Food – Still sorting that out 🤷 PT/OT – Invested in patients recovery 💯 Highly recommend for post hospitalization rehabilitation.

Business response 3 months ago

Hi K, thank you for taking the time to leave your review. We’re glad to hear you had a positive overall experience and appreciate the kind words. We’re always working to improve, and your feedback means a lot to us. Thank you for the recommendation!
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Bob Kahle on Google
3 months ago

Need better signage directing you to secound floor rooms💥

Business response 3 months ago

Thank you for taking the time to provide feedback, Bob. We appreciate you sharing this and will take your comments into consideration as we look for ways to improve the overall experience at Pacific Villas Post Acute.
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Julia Padilla on Google
3 months ago

Very welcoming, helpful smiles all around. Truly a comforting experience while visiting my mother.

Business response 3 months ago

Hi, Julia. Thank you for sharing your positive experience. We’re glad your visit felt welcoming and comforting. It means a lot to know your mother is in good hands. We appreciate the kind words!
Profile photo of William
William on Google
4 months ago

Business response 3 months ago

Hi William. Thank you for taking the time to leave your review!

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