Pacific Villas Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

As you browse feedback about Pacific Villas Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.5

64 reviews

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Profile photo of Chinacat9000 Gmail
Chinacat9000 Gmail on Birdeye
6 days ago

I am currently in/patient. The facility is new, nice and clean. Unfortunately, there appears to a large disorganization problem.

Business response 6 days ago

Thank you for taking the time to share your feedback. We’re glad to hear you’ve found our facility to be clean and welcoming. We also want to ensure that you feel supported and comfortable throughout your stay. Our care team is available to meet with you promptly to better understand your experience, address any concerns, and make any necessary improvements. Please don’t hesitate to reach out to us directly at (760) 842-7967 so we can connect with you right away. Thank you again for bringing this to our attention and for giving us the opportunity to improve your experience.
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suzi munnelly on Google
8 days ago

Business response 6 days ago

Hi Suzi. Thank you for taking the time to leave your review. We are glad to know you had a positive experience with us.
Profile photo of Lisa Kalish
Lisa Kalish on Google
12 days ago

My mother has stayed here several times. The facility is clean, well run and lovely. The people that work here are amazing. They are kind, attentive, friendly. I can’t say enough about the staff. I actually feel good when I have to leave mom at the end of the day because I know she will be taken care of like I take care of her. This is a safe, wonderful facility. I am happy to recommend it to anyone who needs post acute care.

Business response 11 days ago

Lisa, thank you for your thoughtful review and for continuing to trust Pacific Villas with your mother’s care. Being selected again is a great honor and a meaningful reflection of the confidence you have in our team. Thank you for recognizing the dedication, kindness, and attentiveness of our staff. It is truly our privilege to care for your mother and support your family. With gratitude, ~Pacific Villas Post Acute
Profile photo of K Christopher
K Christopher on Google
23 days ago

Staff – EXCELLENT Facility- Safe & Clean Food – Still sorting that out 🤷 PT/OT – Invested in patients recovery 💯 Highly recommend for post hospitalization rehabilitation.

Business response 11 days ago

Hi K, thank you for taking the time to leave your review. We’re glad to hear you had a positive overall experience and appreciate the kind words. We’re always working to improve, and your feedback means a lot to us. Thank you for the recommendation!
Profile photo of Bob Kahle
Bob Kahle on Google
24 days ago

Need better signage directing you to secound floor rooms💥

Business response 11 days ago

Thank you for taking the time to provide feedback, Bob. We appreciate you sharing this and will take your comments into consideration as we look for ways to improve the overall experience at Pacific Villas Post Acute.
Profile photo of Julia Padilla
Julia Padilla on Google
26 days ago

Very welcoming, helpful smiles all around. Truly a comforting experience while visiting my mother.

Business response 11 days ago

Hi, Julia. Thank you for sharing your positive experience. We’re glad your visit felt welcoming and comforting. It means a lot to know your mother is in good hands. We appreciate the kind words!
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William on Google
29 days ago

Business response 11 days ago

Hi William. Thank you for taking the time to leave your review!
Profile photo of Brian Wilson
Brian Wilson on Google
32 days ago

I have not been a patient there but my wife is currently a patient. Her experience with the OT and PT has been excellent but her experience with diet is very mixed – she is a vegetarian but is only served chicken with her lunch or dinner.

Business response 11 days ago

Brian, thank you for sharing your feedback. We’re pleased to hear that your wife’s rehab experience has been positive, and we appreciate you bringing the dietary concern to our attention. We understand how important individualized preferences are to a patient’s overall experience and are actively working with our team to ensure dietary needs are clearly communicated and accommodated consistently. We are thankful for feedback like yours, as it helps us identify opportunities to improve our services and enhance the experience of every patient and family we serve. With gratitude, Pacific Villas Post Acute
Profile photo of Silvia Peters
Silvia Peters on Google
39 days ago

This is a top notch proffesional facility, great physical therapy, speech therapy, wonderful staff, clean, and beautiful new facility.

Business response 58 days ago

Hi, Silvia. We really appreciate you taking the time to leave a review! Thank you!
Profile photo of Jerilee Davis
Jerilee Davis on Google
49 days ago

This facility is absolutely beautiful, and the staff is so kind and loving!!

Business response 11 days ago

Jerilee, we appreciate your kind words and five-star review. We are proud that the beauty of our facility and, most importantly, the kindness and compassion of our team made a lasting impression!
Profile photo of Christi Woods
Christi Woods on Google
49 days ago

Clean facility, generally attentive staff. Need some foodservice improvements. Microwave and refrigerator access for patients, digital menu choices and alternate menu options access via phone. Utilize Alexa for communication from rooms to nurses stations would be awesome.

Business response 11 days ago

Christi, thank you for taking the time to share your feedback. We’re pleased to hear that you found the facility clean and our staff attentive. We also appreciate your thoughtful suggestions regarding food service, menu accessibility, and communication technology. Feedback like yours is valuable as we continue evaluating opportunities to improve convenience, responsiveness, and the overall patient experience at Pacific Villas.
Profile photo of Alex
2 months ago

Almost killed my family member. They sent him to the hospital from neglect. Do NOT send your loved ones here! They couldn’t follow dietary restrictions, safe swallowing restrictions or adequate care. They are severely understaffed and have to hire temporary workers who know NOTHING about the patients. I won’t be surprised if they lose their license when they try and get certified

Business response 11 days ago

Alex, thank you for sharing your concerns. We would sincerely appreciate the opportunity to speak with you directly, better understand your experience, and address your concerns with the care and attention they deserve. Please contact 760-842-7967 at a time that is convenient for you.
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Mary Lee Morgan on Google
2 months ago

Business response 58 days ago

Thank you so much, Mary, for taking the time to leave a review! Respectfully, Pacific Villas Team
Profile photo of Patrick Prudhomme
Patrick Prudhomme on Google
2 months ago

Facility was very clean and smelled nice. Quiet and very open areas . Halls had wonderful natural light . Rooms we nice. Very modern looking facility.

Business response 58 days ago

Hi, Patrick. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Teresa Suarez
Teresa Suarez on Google
3 months ago

I have a friend who is currently in the facility. From the moment you walk in and signing in, they are welcoming and helpful. While there she was checked on by staff to see if she needed anything. She likes her therapist who is trying to get her back on her feet! It feels like a place of healing!

Business response 58 days ago

Hi, Teresa. Thank you so much for rating your experience with us so highly!
Profile photo of Pharbourz
Pharbourz on Google
3 months ago

I was visiting my dear friend. I was very impressed with the staff and their helpfulness and kind attitudes! Beautiful facility!

Business response 5 months ago

Thank you for sharing your kind words about our staff’s helpfulness and courteous manner during your visit. We truly appreciate your feedback and are glad we could make your experience positive!
Profile photo of martin porter
martin porter on Google
3 months ago

Business response 58 days ago

Hi, Martin. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Profile photo of Jeff Hooker
Jeff Hooker on Google
3 months ago

My wife’s mother stayed at Pacific Villas Post Acute for approximately two months following a month-long hospitalization, and our family could not be more grateful for the exceptional care she received during her recovery. The level of medical care, physical therapy, and personal attention was outstanding. Dr. Gammada was exceptional, not only in the care provided to her mother, but also in the way he communicated with my wife directly. He consistently provided timely, detailed updates about her condition, treatment, and progress, which gave our family tremendous confidence and peace of mind throughout her stay. Emmy, the head nurse, was also incredible. She was always accessible, responsive, and compassionate, and became a trusted point of contact for our family. Knowing we could always reach her made an enormous difference. What truly stood out about Pacific Villas Post Acute was how personalized and individualized the care felt. Every single person, from the greeter and security staff to the caregivers, nurses, therapists, and medical staff, treated not only my mother-in-law with warmth and respect, but also every member of our family who visited her. And finally, the facility itself is beautiful. It is modern, exceptionally clean, welcoming, and warm … a place that genuinely feels focused on healing and dignity. We are deeply appreciative of everyone at Pacific Villas Post Acute for the care, professionalism, and compassion shown to my wife’s mother and our family.

Business response 58 days ago

Jeff, Thank you so much for taking the time to share your family’s experience. Reading reviews like this means the world to our team. We are honored that you entrusted us with your mother-in-law’s care during such an important stage of her recovery journey. Providing exceptional clinical care is always our goal, but what means even more to us is knowing that your family felt informed, supported, and cared for every step of the way. Thank you for recognizing Dr. G, Emi, and the many team members who contributed to her recovery. We will be sure to share your kind words with them. Our team works hard to create an environment where residents are treated with dignity, compassion, and individualized attention, and it is incredibly rewarding to know that this was reflected in your experience. On behalf of everyone at Pacific Villas Post Acute, thank you for your trust, your thoughtful feedback, and the opportunity to be part of your family’s healing journey. We wish your mother-in-law continued health, happiness, and success in her recovery. Warmly, The Pacific Villas Post Acute Team
Profile photo of Pampie September
Pampie September on Google
3 months ago

Very clean and very nice wide room

Business response 58 days ago

Hi, Pampie. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of angie ihlenfeld
angie ihlenfeld on Google
3 months ago

Clean, professional staff, good care

Business response 58 days ago

Hi, Angie. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Melanie Vare
Melanie Vare on Google
3 months ago

My dad recovered here for a week and the experience was very nice! Gorgeous new facility and friendly & excellent staff.

Business response 58 days ago

Hi, Melanie. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Bill Dabbs
Bill Dabbs on Google
3 months ago

My wife came here from an extensive stay at an acute care rehab hospital where there was minimum pt and ot. Pacific Villas is just the opposite. Their pt and ot personal are dedicated to getting her strength and stamina level to the point of returning home. The facility is brand new with all the latest amenities. The staff is excellent and invested in their patients. My wife said it was like coming to a country club. We both highly recommend Pacific Villas.

Business response 58 days ago

Bill, Thank you, Bill, for taking the time to share your experience. Your review captures exactly what we hope every patient and family feels during their stay with us—not just that they received great care, but that they felt supported, encouraged, and genuinely invested in. We are especially grateful for your recognition of our therapy team. Helping patients regain the strength and confidence to return home is why we do what we do, and knowing your wife experienced that level of dedication means so much to us. And while we love hearing compliments about our beautiful facility, it’s our team members who truly make Pacific Villas what it is. Your wife’s “country club” comparison still brings a smile to our faces! Thank you again for trusting us with her recovery. We wish you both continued health, happiness, and many wonderful days ahead. With gratitude, Pacific Villas Post Acute
Profile photo of J Collins
J Collins on Google
4 months ago

Very professional and polite.

Business response 58 days ago

Hi, J. Thank you so much for leaving us a stellar rating!
Profile photo of Lynda Daniels
Lynda Daniels on Google
4 months ago

Business response 58 days ago

Hi, Lynda. Thank you so much for rating your experience with us!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.